Privacy policy

PRIVACY POLICY

This Privacy Policy explains how Mind of Life ("we", "us", "our") collects, uses, and protects your personal information when you visit www.mindoflife.eu or place an order with us.

Information we collect

When you shop with us, we collect:

  • Order information: name, shipping and billing address, email, phone number
  • Payment information: processed securely by our payment providers (we do not store full card details)
  • Browsing information: IP address, browser type, pages visited, referring URL — collected automatically through cookies and analytics tools
  • Communications: any messages you send us via email or contact forms

How we use your information

We use your data to:

  • Process and ship your orders
  • Send order confirmations and shipping updates
  • Respond to customer service inquiries
  • Send marketing emails (only if you opt in — you can unsubscribe at any time)
  • Improve our website and shopping experience
  • Detect and prevent fraud
  • Comply with legal obligations

Sharing your information

We share your data only with parties who help us run the store:

  • Shopify — our e-commerce platform
  • Payment processors (Shop Pay, PayPal, credit card networks)
  • Shipping carriers to deliver your order
  • Email service providers to send order confirmations
  • Analytics providers (e.g., Google Analytics, TikTok Pixel, Meta Pixel) to understand site usage

We do not sell your personal information to third parties.

Cookies

Our website uses cookies to remember your cart, analyze traffic, and improve your experience. You can disable cookies in your browser settings, but some features may not work properly.

Your rights under GDPR

As an EU-based store, we comply with the General Data Protection Regulation (GDPR). You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data ("right to be forgotten")
  • Object to processing or request data portability
  • Withdraw consent at any time
  • Lodge a complaint with your local Data Protection Authority

To exercise these rights, email us at mindoflifecontact@gmail.com. We'll respond within 30 days as required by GDPR.

Data retention

We keep your order data as long as needed to fulfill your purchase, comply with tax and legal requirements (typically 10 years for EU tax law), and resolve any disputes. Marketing data is kept until you unsubscribe.

Security

We protect your information with industry-standard security measures, including SSL encryption at checkout. While no online system is 100% secure, we work hard to keep your data safe.

Children's privacy

Our website is not intended for children under 16 (in line with GDPR). We do not knowingly collect personal data from minors.

International data transfers

Some of our service providers (Shopify, analytics tools) may process data outside the EU. When this happens, we ensure adequate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always available on this page with an updated date.

Contact us

For any privacy-related questions, email us at mindoflifecontact@gmail.com.

Last updated: April 2026